{"id":555,"date":"2010-01-18T15:07:57","date_gmt":"2010-01-18T21:07:57","guid":{"rendered":"http:\/\/thepizzy.net\/blog\/?p=555"},"modified":"2011-02-25T09:17:49","modified_gmt":"2011-02-25T15:17:49","slug":"hp-4240n-49-ff09-service-error","status":"publish","type":"post","link":"https:\/\/thepizzy.net\/blog\/2010\/01\/hp-4240n-49-ff09-service-error\/","title":{"rendered":"HP 4240n 49.ff09 Service Error"},"content":{"rendered":"

\"\"Today we experienced a new-to-me error code on our HP 4240n LaserJet printer that read “49.ff09 Service Error”.<\/p>\n

After much searching on the internet, I found a couple different sites talking about the 49.xxxx Service Errors<\/a> and what others had done<\/a> in their troubleshooting efforts. Most of the links I came across mentioned something about reseating the memory stick and JetDirect card. I tried both those solutions, with a printer reboot several times. The only way to clear the error message is to reboot the computer also.<\/p>\n

I also tried restarting the Print Spooler on the Print Server, but that had no effect. In fact, that is where I noticed the problem. Sometimes the printers in that location showed up as Offline on the Print Server. And every time I tried to print something from the printer, it worked fine (i.e. configuration pages); but it did not print coming from the Print Server doing a simple Test Page.<\/p>\n

We narrowed down the problem to be a Communications error…nothing could communicate with the printer. That leaves the Network Path to the printer, and the JetDirect card as possible culprits. I replaced the network cables to all the printers connected to the switch in the area, and that didn’t solve it. So I plugged the printer itself directly into the wall, and that DID solve it.<\/p>\n

Solution<\/h2>\n

Our solution was a faulty network switch.<\/strong> So just because the printer throws an error related to it’s parts or firmware in some cases, it might not have anything to do with the device – it may just not be able to function in a manner similar to a hardware malfunction.<\/p>\n

Hope this helps some folks with their HP Service Error message.
\n\"twitter.com\/neotsn\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Today we experienced a new-to-me error code on our HP 4240n LaserJet printer that read “49.ff09 Service Error”. After much searching on the internet, I found a couple different sites talking about the 49.xxxx Service Errors and what others had done in their troubleshooting efforts. Most of the links I came across mentioned something about […]<\/p>\n","protected":false},"author":1,"featured_media":633,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[506,3],"tags":[594,592,597,593,596,598,595],"class_list":["post-555","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","category-tech","tag-49-ff09","tag-hp","tag-jetdirect","tag-laserjet","tag-printer","tag-printer-communication-error","tag-service-error"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/01\/hp-logo31.jpg?fit=350%2C263&ssl=1","jetpack_likes_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/prOO4-8X","jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/posts\/555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/comments?post=555"}],"version-history":[{"count":10,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/posts\/555\/revisions"}],"predecessor-version":[{"id":1226,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/posts\/555\/revisions\/1226"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/media\/633"}],"wp:attachment":[{"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/media?parent=555"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/categories?post=555"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/tags?post=555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}