{"id":555,"date":"2010-01-18T15:07:57","date_gmt":"2010-01-18T21:07:57","guid":{"rendered":"http:\/\/thepizzy.net\/blog\/?p=555"},"modified":"2011-02-25T09:17:49","modified_gmt":"2011-02-25T15:17:49","slug":"hp-4240n-49-ff09-service-error","status":"publish","type":"post","link":"https:\/\/thepizzy.net\/blog\/2010\/01\/hp-4240n-49-ff09-service-error\/","title":{"rendered":"HP 4240n 49.ff09 Service Error"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"633\" data-permalink=\"https:\/\/thepizzy.net\/blog\/2010\/01\/hp-4240n-49-ff09-service-error\/hp-logo31\/\" data-orig-file=\"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/01\/hp-logo31.jpg?fit=350%2C263&amp;ssl=1\" data-orig-size=\"350,263\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"HP Logo\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/01\/hp-logo31.jpg?fit=350%2C263&amp;ssl=1\" class=\"alignleft size-thumbnail wp-image-633\" title=\"HP Logo\" src=\"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/01\/hp-logo31-150x112.jpg?resize=150%2C112\" alt=\"\" width=\"150\" height=\"112\" srcset=\"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/01\/hp-logo31.jpg?resize=150%2C112&amp;ssl=1 150w, https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/01\/hp-logo31.jpg?resize=300%2C225&amp;ssl=1 300w, https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/01\/hp-logo31.jpg?w=350&amp;ssl=1 350w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/>Today we experienced a new-to-me error code on our HP 4240n LaserJet printer that read &#8220;49.ff09 Service Error&#8221;.<\/p>\n<p>After much searching on the internet, I found a couple different sites talking about the <a href=\"http:\/\/h20000.www2.hp.com\/bizsupport\/TechSupport\/Document.jsp?lang=en&amp;cc=us&amp;taskId=110&amp;prodSeriesId=456989&amp;prodTypeId=18972&amp;prodSeriesId=456989&amp;objectID=c01558499\" target=\"_blank\">49.xxxx Service Errors<\/a> and <a href=\"http:\/\/forums11.itrc.hp.com\/service\/forums\/questionanswer.do?admit=109447626+1263844952550+28353475&amp;threadId=1057347\" target=\"_blank\">what others had done<\/a> in their troubleshooting efforts. Most of the links I came across mentioned something about reseating the memory stick and JetDirect card. I tried both those solutions, with a printer reboot several times. The only way to clear the error message is to reboot the computer also.<\/p>\n<p>I also tried restarting the Print Spooler on the Print Server, but that had no effect. In fact, that is where I noticed the problem. Sometimes the printers in that location showed up as Offline on the Print Server. And every time I tried to print something from the printer, it worked fine (i.e. configuration pages); but it did not print coming from the Print Server doing a simple Test Page.<\/p>\n<p>We narrowed down the problem to be a Communications error&#8230;nothing could communicate with the printer. That leaves the Network Path to the printer, and the JetDirect card as possible culprits. I replaced the network cables to all the printers connected to the switch in the area, and that didn&#8217;t solve it. So I plugged the printer itself directly into the wall, and that DID solve it.<\/p>\n<h2>Solution<\/h2>\n<p><strong>Our solution was a faulty network switch.<\/strong> So just because the printer throws an error related to it&#8217;s parts or firmware in some cases, it might not have anything to do with the device &#8211; it may just not be able to function in a manner similar to a hardware malfunction.<\/p>\n<p>Hope this helps some folks with their HP Service Error message.<br \/>\n<a href=\"http:\/\/twitter.com\/neotsn\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"583\" data-permalink=\"https:\/\/thepizzy.net\/blog\/2010\/03\/user-cannot-connect-to-exchange-or-owa\/twitter-wordpress-neo12\/\" data-orig-file=\"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/08\/twitter-wordpress-neo12.png?fit=350%2C125&amp;ssl=1\" data-orig-size=\"350,125\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"twitter.com\/neotsn\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/08\/twitter-wordpress-neo12.png?fit=350%2C125&amp;ssl=1\" class=\"size-full wp-image-583  aligncenter\" title=\"twitter.com\/neotsn\" src=\"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/08\/twitter-wordpress-neo12.png?resize=350%2C125\" alt=\"twitter.com\/neotsn\" width=\"350\" height=\"125\" srcset=\"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/08\/twitter-wordpress-neo12.png?w=350&amp;ssl=1 350w, https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/08\/twitter-wordpress-neo12.png?resize=300%2C107&amp;ssl=1 300w, https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/08\/twitter-wordpress-neo12.png?resize=150%2C53&amp;ssl=1 150w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today we experienced a new-to-me error code on our HP 4240n LaserJet printer that read &#8220;49.ff09 Service Error&#8221;. After much searching on the internet, I found a couple different sites talking about the 49.xxxx Service Errors and what others had done in their troubleshooting efforts. Most of the links I came across mentioned something about [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":633,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[506,3],"tags":[594,592,597,593,596,598,595],"class_list":["post-555","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","category-tech","tag-49-ff09","tag-hp","tag-jetdirect","tag-laserjet","tag-printer","tag-printer-communication-error","tag-service-error"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/01\/hp-logo31.jpg?fit=350%2C263&ssl=1","jetpack_likes_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/prOO4-8X","jetpack-related-posts":[{"id":795,"url":"https:\/\/thepizzy.net\/blog\/2010\/11\/astaro-sg-joining-domain-failed\/","url_meta":{"origin":555,"position":0},"title":"Astaro SG &#8220;Joining domain failed&#8221;","author":"[[Neo]]","date":"November 9, 2010","format":false,"excerpt":"I just spent the last 2 business days working on trying to get my Astaro SG 120 v7.507 to re-join the domain, after I deleted the \"computer\" entry from our Windows 2003 SBS AD. After deleting the computer entry, I rebooted the Astaro box and attempted to join it to\u2026","rel":"","context":"In &quot;How To&quot;","block_context":{"text":"How To","link":"https:\/\/thepizzy.net\/blog\/category\/how-to\/"},"img":{"alt_text":"Astaro Logo","src":"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/11\/astaro_logo.jpg?fit=765%2C283&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/11\/astaro_logo.jpg?fit=765%2C283&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/11\/astaro_logo.jpg?fit=765%2C283&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/11\/astaro_logo.jpg?fit=765%2C283&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":471,"url":"https:\/\/thepizzy.net\/blog\/2009\/08\/att-xpress-mail-cannot-find-server-error\/","url_meta":{"origin":555,"position":1},"title":"AT&#038;T Xpress Mail: Cannot Find Server Error","author":"[[Neo]]","date":"August 21, 2009","format":false,"excerpt":"Update: For those of you still finding this blog post, possibly for the reasons it describes, AT&T has discontinued the Xpress Mail service, as of sometime in December 2010. I don't know the reasons for this, but in my opinion, not getting my work email on my phone is the\u2026","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/thepizzy.net\/blog\/category\/tech\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2009\/08\/att-logo1-221x300.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":13,"url":"https:\/\/thepizzy.net\/blog\/2006\/02\/idea-printing-via-email\/","url_meta":{"origin":555,"position":2},"title":"Idea: Printing Via Email","author":"[[Neo]]","date":"February 15, 2006","format":false,"excerpt":"I was doing some work, and went to print, and hit the \"Send email as Attachment\" button instead of the QuickPrint button in Excel. Not only did I have to unblock Excel from the internet and wait for Outlook to load a message with the attachment, I had to close\u2026","rel":"","context":"In &quot;Thought Experiments&quot;","block_context":{"text":"Thought Experiments","link":"https:\/\/thepizzy.net\/blog\/category\/tech\/thought_experiments\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":562,"url":"https:\/\/thepizzy.net\/blog\/2010\/03\/user-cannot-connect-to-exchange-or-owa\/","url_meta":{"origin":555,"position":3},"title":"User cannot connect to Exchange or OWA","author":"[[Neo]]","date":"March 8, 2010","format":false,"excerpt":"Today I had a user tell me that when he rebooted his computer (Vista Business SP2 x32), he could no longer connect to our Exchange 2003 server with Outlook 2007. It prompted him with the \"Retry | Work Offline | Cancel\" dialog. Clicking \"Retry\" did nothing, clicking \"Work Offline\" threw\u2026","rel":"","context":"In &quot;How To&quot;","block_context":{"text":"How To","link":"https:\/\/thepizzy.net\/blog\/category\/how-to\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/03\/hosted-exchange-logo1.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":635,"url":"https:\/\/thepizzy.net\/blog\/2010\/10\/migrating-from-live-mesh-beta-to-live-mesh-2011\/","url_meta":{"origin":555,"position":4},"title":"Migrating from Live Mesh beta to Live Mesh 2011","author":"[[Neo]]","date":"October 4, 2010","format":false,"excerpt":"Recently, all my Windows Vista & Windows 7 machines started displaying errors saying that Live Mesh had crashed and needed to be shut down. Unfortunately, the errors wouldn't stop occurring even when the program was exited and the error cleared. It was thought that IE9 beta and Live Mesh beta\u2026","rel":"","context":"In &quot;Cloud Computing&quot;","block_context":{"text":"Cloud Computing","link":"https:\/\/thepizzy.net\/blog\/category\/cloud-computing-concepts\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2010\/10\/3201.Sync256_5F00_1E0A24D91-150x150.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1116,"url":"https:\/\/thepizzy.net\/blog\/2011\/02\/how-to-connect-to-sql-through-windows-authenticated-odbc-in-php\/","url_meta":{"origin":555,"position":5},"title":"How to Connect to SQL through Windows Authenticated ODBC in PHP","author":"[[Neo]]","date":"February 6, 2011","format":false,"excerpt":"If you use MSSQL over ODBC, connecting w\/ PHP is simply a DOMAIN\\WEBSERVER acct on the MSSQL server & the DSN in PHP's odbc_connect()","rel":"","context":"In &quot;How To&quot;","block_context":{"text":"How To","link":"https:\/\/thepizzy.net\/blog\/category\/how-to\/"},"img":{"alt_text":"ODBC Connection","src":"https:\/\/i0.wp.com\/thepizzy.net\/blog\/wp-content\/uploads\/2011\/02\/8787717937219497341-150x150.png?resize=350%2C200","width":350,"height":200},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/posts\/555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/comments?post=555"}],"version-history":[{"count":10,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/posts\/555\/revisions"}],"predecessor-version":[{"id":1226,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/posts\/555\/revisions\/1226"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/media\/633"}],"wp:attachment":[{"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/media?parent=555"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/categories?post=555"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thepizzy.net\/blog\/wp-json\/wp\/v2\/tags?post=555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}