I have this idea, ok? What I noticed while migrating some of the users from the Admissions Department at the University for which I work, was that it was tough to explain to them sufficiently that:
- Their passwords are going to have to change at some point, due to security policy.
- When they change it on their desktop, it’s not automatically done on their laptop.
- After changing the desktop password, they need to connect the laptop to the network and then login with that new password for it to be cached.
Now, it’s easy to write out, and easy for a tech to understand the scenario – but it’s not that easy for a 45yr old Hispanic guy who hates his laptop anyway to grasp. But what if they didn’t have to grasp anything? What if no matter where you were, the login process and the features available were as seamless in Wisconsin as if you were sitting at your desk in Texas?
What I’m proposing is this: Read the rest of this entry »
